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Policies and Procedures

Genteel Healthcare Solutions has a set of Policies and Procedures that support the Company’s day-to-day operations.

A Policy is a set of general guidelines that outline our plan for tackling an issue and Procedures explain a specific action plan for carrying out a policy for example a Health and Safety policy will detail specific issues and Procedures will guide everyone on what actions to take.

The Main policies consist of:

  • Safeguarding Policy 
  • Governance Policy
  • Quality Assurance Policy
  • Infection Control Policy
  • Medications Policy
  • Recruitment Policy
  • Safeguarding

These are some of our Policies and Procedures. The list is not exhaustive.

All our Policies and Procedures are available to clients and families on request.